Organization Name: Taco Bell
Type Of Company: Food Service Occupation Observed: Food Champion Location: Rochester Hills, Michigan
I had already had my Job before getting into WBL. Taco Bell has given me a small opportunity to grow and develop my customer service and speed skills, however I would like to eventually move onto something more productive and more prospective.
With busy lunches and slow dayparts, the person I answer to will change as time goes on.
The general manager (GM) Peter Poma, leads the store I work at. When he is on the clock with us, he does everything he can to get the highest standards possible for the Regional Manager, Bruce Fraser.
The location of my placement greatly impacts the business they get. Since the business is located off of the main freeway that people use to get to and from their jobs, as well as anyone who is living south of the freeway. This widens our target audience to all ages, no matter who you are.
Because of this location factor, our busiest times typically correlate to the lunch schedules of the surrounding businesses. After this Taco Bell was built around 2 years ago, it quickly gained the label as the Most Satisfying Location in the region. In order to do this, a store must have a window time of under one minute and fifteen seconds.
One of the most interesting parts of Taco Bell, is that the menus change almost monthly. There is always something new at the beginning of the month, and its always great tasting, Recently, there was the Nacho Fries, which were a huge success. In an interview with Bruce Fraser earlier this year, he said that the monthly changes are a great aspect of the Taco Bell experience. When asked what he thinks the direction of Taco bell is going, he said that "Taco bell is on a healthy kick. More people will know about the great healthy or vegan options Taco Bell provides, such as El Fresco, or others."
As WBL is coming to an end, I'm looking back with a great feeling of satisfaction. I still want something that provides more opportunities to make more money, because scheduling had become an issue more than once, and lots more frustrations with this placement. I have discovered I can really take initiative which will unease people easily.
My plans after High school include going to Oakland Community College, to start my interest in Psychology. Thanks, Mrs. Malsbury!
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